Terms & Conditions

Appointment/Consultation Cancellation Policy

Please note that Dermacure Clinic operates on a 48-hour cancellation policy.  Please email hello@dermacureclinic.co.uk If you wish to cancel or rearrange appointments, we kindly ask you to give us 48 hours’ notice. We reserve the right to charge the cost of the appointment if there is a no-show or adequate notice is not given. A minimum charge of £50 will be taken for an appointment that is an hour-long if the appointment is 2 hours the charge will be £100

To change or cancel your appointment

Please phone or email Derma clinic and speak to a member of our team if you wish to change or cancel your appointment. We strive to ensure that we are always available to you and are open 6 days a week.

Policy on Children

We regret that we are unable to allow children to remain unaccompanied in the reception area. Our staff is neither trained nor insured to look after children, and we respectfully ask our clients to refrain from asking our staff to watch their children during treatments. For safety reasons, children are not allowed in the treatment rooms at any time.

Policy on Pets

We regret that we are unable to allow pets in the clinic for hygiene reasons.

Complaints Policy

Complaints should be made by e-mail (hello@dermacureclinic.co.uk). We aim to acknowledge complaints within 5 working days.